Panera Bread

Reviews about Panera Bread

• 5 / 5

  By sky nye
  There's this server named Rob, I wanted to share what an incredible server he was. Im usually the first to land bad reviews but he gives panera a good name. He's on top of it. If I were local I'd offer him a job.
  December 26, 2016
• 5 / 5

  By Mpho Ramataboee
  Great place to enjoy a cup of coffee and get some work done. The staff is very friendly and I love their strawberry smoothie too. I would recommend this place to friends
  August 08, 2016
• 1 / 5

  By Craig Florek
  This is one of the worst cases of customer service I have ever experienced. Stopped in for a quick breakfast with my fiance. Our cashier was great. He recommended a customization to our order and we went with it. When our food was ready I saw it sitting there and had to come up and ask if it was ours. Which they finally figured out it was. Upon getting back to our table we realized they had screwed it up and mixed up what went on what sandwich. When I asked if they could fix it. The person behind the counter rolled their eyes at me. I apologized for being difficult but at the same point one should get what they pay for. They said they would fix it but then called me back up to tell me I was wrong and they had made everything right. I showed then the receipt and the manager stepped in to confirm that in fact they had screwed it up. We clarified what was wrong and I sat down while they remade our order. They called me back a few minutes later and much to our dismay the order was again wrong with sandwich items being mixed between the sandwiches. This time I went to the cashier who first helped us and asked for the manager. She came out and could immediately see it was wrong again. She handled the situation well but seemed annoyed with us for pointing out the mistake. She comped us for the breakfast but they did not correct it. I had one bit and left my sandwich there. It was terrible and lacked any flavor to the sausage. I will never come back in here again.
  June 30, 2016